Business Continuity Monitoring

More and more, companies depend heavily on their IT as a productivity tool for their business. IT has become intermingled with business processes. Therefore, an interruption of these IT processes can have direct effects on an company's productivity and, even, stability.

GlidePath has adapted a methodology that can help customers to gain more insight in their business processes by linking these processes to IT processes.

IT Governance

IT Governance leaves that an IT environments performance is measured, its resources properly allocated and its risks mitigated. For these measurements, GlidePath has defined Key Performance Indicators. Key Performance Indicators are quantifiable measurements, agreed beforehand, that reflect the critical success factors of an organization. GlidePath's KPI structure and values combined with continuous reporting gives enterprises a perfect asset to get aligned with their IT Governance goals.

A management tool

Business Continuity Monitoring can help companies to streamline and control their business processes, and to add transparency to the company. This leads to enhanced predictability of the company's performance. Business Continuity Moniroring can be used as an extensive reporting tool for the management. It allows the customer to see which process/applications performs in what way, how many problems and incidents there are and are to be expected, and what their impact are on the company as a whole.

In short: Monitoring the appropriate IT processes within your company can give you enhanced insight in your business . Furthermore, it allows you to predict where problems might occur in the future, what hardware should be upgraded and what proceeses should be redefined.

GlidePath has written an extensive whitepaper on Business Service Management. To download it, fill in the contact form, after wicht you will receive the whitepaper. (PDF, 1 MB).